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Design For Service
Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. The purpose of service design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers. The backbone of this process is to understand the behavior of the customers, their needs and motivations.Service designers draw on the methodologies of fields such as ethnography and journalism to gather customer insights through interviews and by shadowing service users. Many observations are synthesized to generate concepts and ideas that are typically portrayed visually, for example in sketches or service prototypes. Service design may inform changes to an existing service or creation of new services.

Early in the design process Sun Technique's design philosophy and process flow includes design for manufacturing(DFM),design for test(DFT),as well as design for services(DFS) elements.This means that Sun Techique's design cycle includes and integrates as much as possible all engineering tasks from product concept development to all related and prototyping and testing teams,as well as incorporating necessary after-sales services teams requirements.